Information document to the consumer and user about the withdrawal.

Right of withdrawal:

You have the right to withdraw from this contract within a period of 14 calendar days without the need for justification.

The withdrawal period will expire 14 calendar days from the day the contract is signed.

You can use the model withdrawal form below, although its use is not mandatory. You also have the option of electronically completing and sending the model withdrawal form or any other unequivocal declaration through our website If you use this option, we will notify you without delay in a durable medium (for example, by email) of the receipt of said withdrawal.

To meet the withdrawal period, it is sufficient that the communication regarding the exercise by you of this right is sent before the corresponding period expires.

ATTENTION: The right of withdrawal will not be applicable to contracts that refer to the provision of services, once the service has been fully executed.

If you have requested that the provision of services begin during the withdrawal period, you will pay us an amount proportional to the part of the service already provided at the time you have notified us of your withdrawal, in relation to the total object of the contract.

Consequences of withdrawal:

In the event of withdrawal on your part, we will return the payment received, without any undue delay and, in any case, no later than 14 calendar days from the date on which we are informed of your decision to withdraw from this contract. We will proceed to make said reimbursement using the same means of payment used by you for the initial transaction, unless you have expressly provided otherwise; In any case, you will not incur any expenses as a result of the refund.

Withdrawal form